Mr Clean Magic Eraser
Marble Countertop Damage



mr. Clean magic eraser product box” title=”Mr. Clean Magic Eraser Damages Marble Countertops

QUESTION:

We installed honed white marble countertops. Our grown kids were visiting... got a water mark on it, and my daughter-in-law used a Mr Clean Magic Eraser (extra power) on it.

It removed the water mark, but now you can see the spot where the Magic Eraser was rubbed. Is this fixable?

ANSWER:

The Mr. Clean Magic Eraser seems like a squishy sponge but it's actually quite abrasive.

It's the fine abrasive texture that makes it so effective cleaning stuff off surfaces.

Marble is a soft stone easily scratched by abrasive cleaners and scrubbers like the Magic Eraser and that's why you see a new dull spot.

You can no longer "see" the "water mark" because the Mr. Clean Magic Eraser damaged the marble countertops even more so you can no longer see the original mark. Instead you just see the damage from the magic eraser.

In other words, it rubbed away the water spot but also sanded away some of the actual marble and created it's own new spot over the top of the old water mark.

Can Mr. Clean Magic Eraser Damage to Marble Be Fixed?

Fortunately, yes... marble repair for light scratches and dull spots is really pretty simple but it does depend on the type of finish... honed or polished.

On a polished surface you can use the Marble Polish / Etch Remover to polish out scratches and etch marks and restore the color and shine. This product is made specifically for this purpose.

If your marble countertop is in the kitchen, then you can expect many more episodes of scratching (and etching too which is like a burn from acidic foods and caustic cleaners), so the Etch Remover Polish is good to keep on hand.

However, you stated that you have honed (matte finish) marble countertops.

The above product shouldn't be used on a honed finished marble since it will make the surface shiny.

For a honed finish, you have two options to fix the Mr. Clean Magic Eraser Damage along with any other scratches, etch marks, or dull spots.

Option #1: Use the Etch Remover & Marble Polishing Pads - drill kit.

These
polishing pads are pretty slick making DIY marble repair a snap. You can even use them by hand if you like, but they are designed to be used with a drill or power buffer.

Also, the pads can create either a honed or a polished finish. It's just a matter of which pads in the kit are used.

Option #2: Follow the instructions in the Removing Etch Marks ebook. The same process of removing etch marks removes scratches too.

This method in the e-book basically involves sanding the spot until it is blended with the surrounding surface finish. It's not quite as sophisticated and may not yield perfect results but usually very satisfactory.

I know that seems completely counterintuitive to sand marble that was damaged by abrasives, but it's a matter of sanding with even finer abrasives until it is super smooth just like sanding wood from a rough to a smooth surface.

For instance, if you sand just a little, then all you do is scratch up the wood. But keep sanding with increasingly fine sandpaper and the wood becomes smoother and smoother.

The same basic process (using ever finer abrasives) is how you refinish marble countertops and tile to remove scratches, dull spots, etc. and restore it to a smooth and even surface whether polished or honed.

The polishing pads are the better bet to get the best finish on a honed surface though.

Marble countertops will get many fine scratches over time especially as a kitchen countertop.

But etching is usually the main problem with marble kitchen countertops. It's impossible to keep acidic foods and drinks from hitting the surface.

This is the reason most fabricators and installers will warn against installing marble kitchen countertops.

Well, there are permanent coatings that can be applied, but it's not a good idea... can make your marble look plastic and often cause more problems than they cure.

So, use coasters for drinks, trivets for hot pans (mainly to keep pans from scratching) and cutting boards for food prep.

Also, be sure to use only products safe for cleaning marble as many generic and branded household cleaners will etch marble countertops and tile.

Comments for Mr Clean Magic Eraser
Marble Countertop Damage

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Used Mr. Clean Magic eraser on my white marble-like countertop
by: Anonymous

I also used a magic eraser on my new white marble-like countertops to remove a stubborn stain.

It took out the stain but left a dull whiter imprint circle mark that bothered me for months.

I had a professional come. He used acetone and a high shine polisher. It helped restore the shine but the duller color imprint didn’t go away.

I had my original quartz countertops installer come. My wife said he simply used Comet cleaner with bleach.

I couldn’t believe it but the dull area was gone and I couldn’t see it anymore. I read some comments online thought to not use Comet on Quartz. Go figure!

==== Countertop Specialty comment:

Thanks for sharing and yes... go figure! Quartz countertops and other types of man-made countertops can be damaged by certain types of cleaners and often by abrasives, but not always!

The Magic Eraser is abrasive and that can often work for removing surface stains from quartz, but it can sometimes dull the surface as well.

It doesn't always happen, but it is a risk. The abrasives dull the resin part of the countertop.

So, generally, you do want to avoid abrasives for regular cleaning and use only when trying to remove a stain.

Comet and bleach are two cleaners that usually should NOT be used on quartz or other man-made countertops for precisely this reason.

Or should be used very carefully and never let it remain on the surface for long before thoroughly rinsing the surface.

But then again... it can be used successfully in some cases like yours.

The lesson here is simply to first test products that are potentially damaging to quartz and other engineered countertops in a small out-of-the-way area.

Quartz countertops are all made with more or less the same formula, but there are differences in performance and reactivity to chemicals and stain-removal techniques.

But it is true that sometimes those very same products will solve the issue.

For stains in quartz, we generally recommend using Bar Keeper’s Friend which works a lot like Comet with bleach will.

But it is not a guaranteed cure-all, should be tested, and you may have to trade off removing a stain for some dullness. Although, very often it works perfectly to clean and restore as the Comet+bleach did for you.

Magic Eraser Mishaps
by: Anonymous

I used magic eraser on my bathroom sink and now the finish is off, causing an oily type residue that is almost impossible to clean!

Any advice, or has this happened to anyone with similar results? The sink is a porcelain-type finish, not the 'plastic' type seen in tub/surrounds.

These pads are actually abrasives!
by: Bermuda

Hi Guys,

What you are seeing is ultra-fine scratch marks on the surface caused by this abrasion.
You can see how they work here:

https://home.howstuffworks.com/magic-eraser1.htm

The only way to remove the visible marks is to refinish the surface by polishing with an even finer abrasive, which is what the professionals do when they make your countertop.

My advice would be to talk to a stone pro and see if he or she will recommend a suitable marble polishing compound.

Regular countertops??
by: Faith

I have the same problem only my countertops are not real stone...just the regular, cheaper kind...I guess it's laminate. Not sure what to call it, but I used magic eraser to take off pen marks from my 3 year old and it left etch marks. We are renting this house and I really want to fix it so we don't have to tell them...Please HELP. Thanks!!!

Same Problem, but on Cashmere Granite
by: Matt

I came across this while searching for a way to fix a problem caused by Mr. Clean Magic Eraser Bath Scrubber.

I have Cashmere Granite Countertops in my bathroom and used the Magic Eraser to clean a mildew line forming around the sink.

It now has a stain where I used it, similar to a water mark. Any idea on how I can get that out?

=== Countertop Specialty comment:

Very odd to happen on granite since it is not nearly as soft as marble and generally difficult to scratch.

We've seen the same happen sometimes when Magic Erasers are used on quartz countertops. Sometimes it works fine, other times it discolors.

So something weird is happening with these Magic Erasers. Doesn't seem to be just due to the abrasive nature of the eraser.

You may need to hire a stone restoration pro to repolish the area or you can try it yourself using this DIY Granite Polishing Kit.

Same problem - but on quartz
by: Maureen Walton

Hi! I found this question and was going to ask the same for a quartz countertop.

We have dark brown quartz and I used a Mr. Clean magic eraser to clean off some crayon that I couldn't remove otherwise.

It left 3 large dull marks which I'm slightly devastated about :( Our new kitchen is only a few months old...

Any way to make these spots shiny again? I would really appreciate the help. Thanks!

==== Countertop Specialty comment:

Quartz countertops can be repolished but you'll want to hire a pro familiar with repolishing quartz.

We've had many reports of the Mr. Clean Magic Erasers dulling or even discoloring quartz countertops. Quartz is very hard to scratch so doesn't make much sense.

And sometimes the erasers remove quartz countertop stains without any problem or damage at all. So a bit of a mystery going on.

I'd advise cautious use of Magic Erasers on any countertop or surface. Test on a small out of sight area first.

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