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Granite has blotchy appearance

by Lu
(Indy)

blotchy white granite

blotchy white granite

QUESTION:

I hope somebody can give me some advice! We just had new granite countertops installed in our kitchen -- White Spring? It is absolutely gorgeous with lots of colors – white, cream, reds, black, greys, even gold! However, the surface is blotchy and looks dirty, scratched, and old.

It feels smooth to the touch (not perfectly smooth…but smooth!) and it looks fairly glossy…but underneath all that, it looks as if the surface has been beat up! It’s hard to explain, you can see what look like “etchings” all over the counter, especially when the sun is shining, and from many different angles.

We’ve been told from the installers that because there are so many colors in this granite, what we are seeing is the “veins” of different colors at the surface. But we just stopped in at a high-end kitchen place, and they had a similar white-ish granite where you could see these etchings if you really really REALLY looked for them at weird angles.

Ours doesn't have as "deep" a gloss as the one we saw, and I feel compelled to tell every visitor, “Don’t worry – the counter’s clean. It just LOOKS dirty!” Is this NORMAL? It doesn't seem right to me! THANKS so much!! Hard to see in a photo, but I tried. Lu

ANSWER:

Lu, the short answer is.... Yes, it's normal. And I agree with your installer. Granite has many different minerals with different colors and properties, so when viewed at an angle they will reflect light differently and you can see what appears to be a "blotchy" surface.

But as you note, the granite is smooth as it should be and I'll bet when you look down on the granite (or at any angle except sideways)the surface looks uniformly shiny, you can see your reflection and it isn't blotchy.

You just aren't used to looking at granite and your guests will not think they are dirty or notice a thing unless they decide to inspect the granite countertop at all angles.

Regarding the "other" granite... well there are 2500+ granites, so just a bit of variety! No two will look exactly the same, some with tighter patterns won't appear as blotchy or at least it will seam more uniform and some colors take a shine better than others.

Also, granite countertops can have a number of different "finishes". A shiny "polished" finish is the most common type. However, the degree of polish or shine is not the same from stone to stone. Some granite slabs will polish to a higher shine than others.


But in general, all granite countertop slabs come from the stone warehouse already polished to it's full shine. (Or finished to some other finish like a honed surface.)

In fact, it comes to the stone warehouse already polished. Granite is quarried in big blocks, cut into slabs and then finished at the factory on big machines that use intense friction to smooth the raw granite surface into a mirror-like finish.

Finished slabs are then purchase by and shipped to stone warehouses. Granite is very hard, so this finish is difficult (but not impossible) to damage.

It's true that fabricators typically just cut and polish edges, but do not do anything to the top finished surface except clean it and seal it if necessary and requested.

As noted, some stones do take a polish better than other stones and sometimes you can get a poor grade or "bad" slab. A few varieties like Santa Cecilia or New Venetian Gold can have such crappy composition (but not every slab) that they hardly polish at all and can have a gritty appearance.

Fabricators should clean the granite prior to sealing, but granite sealers penetrate into the stone and do not form a "film" or "coat" so even if there was debris left on the surface it could be cleaned off after sealing and wouldn't be the cause of what you are seeing.

Unfortunately, if you have such a dog stone, there isn't much you can do about it especially if you picked it out.

So, sometimes there is good reason to complain about the look or finish on a slab, but it's pretty rare and usually involves a bad slab. In your case I think you're just driving yourself a bit crazy trying to find something wrong with your lovely new granite countertops.

What you see is just how granite looks.

granite countertop cleanerGood Luck,
Ryan

P.S. Get all the facts and simple step-by-step solutions to any problem with our Granite & Marble Maintenance Manuals.

Find the recommended best product brands for cleaning marble, sealing, cleaning granite countertops, quartz and all natural stone.


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Granite has blotchy appearance

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Re: Blotchy granite
by: Lu

Thanks so much! Your input means a lot. It wouldn't bother me much if it was ONLY at funky angles that the blotchiness showed, but it's really visible at every angle except for when you look straight down on it from above. So...if I'm standing at the sink -- my view is BLOTCHY granite that looks old and scratched. And it's not just a little bit...it's VERY VERY VERY blotchy & scratched looking. My husband commented tonight that his "white glove" Mom would probably never eat at our island bar because it looks dirty.

The granite people (the installer AND his supplier) are scheduled to come out tomorrow to check it out. They haven't actually seen it yet...have only heard my attempts at describing it over the phone. I'll see what they have to tell me...and see if they have any tricks up their sleeves to make it look better.

I really LOVE the color and the overall beauty of the patterns and all...but if they had told me that it would look like this, I would have selected a more uniform pattern with fewer color variations for this SUNNY location.

Thanks again for your comments. I TRULY appreciate it! Lu

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RE: Really Blotchy Granite
by: Ryan

Lu,

Good that the installers are coming to take a look. Everything I told you is true of course, but it certainly is possible that your granite could benefit from more polishing... especially if you are seeing a lot of scratches.

Even at an angle, you should not see scratches in granite. Granite is very hard and difficult to scratch beyond faint surface scratches, but even these are not common or usual really. If you have a lot then it could indicate neglectful handling of the stone on transport, storage or install.

Also, the most common cause of a "blotchy" appearance is improperly applied sealer.

If a sealer was applied and any excess sealer was left to dry on the surface it will create a dull hazy and/or blotchy appearance.

A sealer should not be left to dry, but it is too common that the installer will apply the sealer and then just leave, telling the homeowner to let it soak in for a day or two.

No, it should be applied to saturation and the excess wiped completely off the surface until dry not more than 10 minutes (for most stones) after it was first applied.

Often letting the sealer dry is not a problem on lighter granites since they have higher rates of absorption and will drink up all the sealer even when left to dry. But it is not the correct way to do it, can and often does lead to a poor appearance.

If this has occurred then the sealer will need to be stripped off using methylene chloride and then re-applied properly.

Good Luck!

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Plan of Action...
by: Anonymous

Of course, the installer & granite supplier agreed that "it's just the nature of granite". The supplier also kept commenting on how much natural light we have in our kitchen...I only wish he had come on a sunny day (it's raining, so there's actually not much natural light today!) He said the lighting causes much of what we're seeing. Again, if the granite were mildly blotchy -- okay. But this is really BAD!

To try to help at least a little bit, the installer is going to re-finish HALF of a spare chunk of our granite with some kind of non-wax polishing compound to try to make the shine "pop" more to see if that makes the blotchiness less noticeable.

On the other half, he's going to do a "honed" finish to see if LESS gloss makes the "imperfections" less noticeable.

I guess it's worth a try. Nothing we can do about the natural light in the kitchen...except maybe block out the sun!

Thank you again for ALL your advice and information! At least I felt armed with a little more knowledge when they were here!

Lu

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Blotchy granite
by: Anonymous

This was great. I just purchased countertops and had the same problem. I thought I was going crazy but am glad to know I am not. Very useful information.

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outcome?
by: Anonymous

I really want to know the outcome of this story. I too just had granite installed and have the same problem. I have gotten down eye level with the reflection of the light and it does seem to be the veins. However, I am concerned that we too have a sealer problem. So what was the outcome?

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outcome?
by: Anonymous

I really want to know the outcome of this story. I too just had granite installed and have the same problem. I have gotten down eye level with the reflection of the light and it does seem to be the veins. However, I am concerned that we too have a sealer problem. So what was the outcome?

==========

Don't know the outcome, but veins and the various different minerals and pattern variations will be seen when looking at a low angle. That's normal.

The surface will all be smooth/shiny and should not look add when looking down. Again, only at low angles do you notice the different pattern elements, but I would not describe it as "blotchy" so something else must be going on... a sealer issue being the most likely.

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blotchy granite
by: LM

We are in the midst of a kitchen remodel. The granite was installed yesterday and has not only a blotchy look - I know exactly what you are describing. It also is rough on over 80% of the countertop. When it was installed I asked about both the roughness and the blotchyness and was told to just wash it "tomorrow" with soap and water. I am waiting on the GC and fabricator to call me and come out to discuss a resolution. I am disappointed, bc I too, look at the counter and it looks dull and old. Frustrating to say the least - wondering what replacing would do to my brand new cherry cabinets....UUGH! So, I would love to hear the resolution to this.

====

Probably a bad slab... nothing will correct it. Not normal or acceptable and should be replaced. The installer knows this. Of course, if you picked out the slab, then can't blame them.

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