Mr Clean Magic Eraser Marble Countertop Damage

by Mady
(Panama City Beach)

QUESTION:

We installed honed marble...white with grey/beige veining. Our grown kids were visiting...got a water mark on it, and my daughter in law used a Mr Clean magic eraser (extra power) on it. It removed the water mark, but now you can see where it was rubbed. Is this fixable?

ANSWER:

I would guess that the Mr. Clean magic eraser chemical composition will damage marble like nearly all common and brand-name household cleaners do.

The "water spot" was caused by something acidic that etched the marble countertop.

I'm betting that the eraser likewise etched or corroded the marble surface leaving a dull and possibly lighter-colored spot rather than a scratch.

You can no longer "see" the "water mark" because the Mr. Clean eraser simply further damaged and etched the original mark and more marble around it creating new borders.

But either way (scratch or etch) you can use the Marble Polish / Etch Remover to restore the finish quickly and easily on a polished (shiny) marble surface.

This paste is made specifically for this purpose.

If your marble countertop is in the kitchen, then you can expect many more episodes of etching, so the paste is a must-have for polished marble.

However, you stated that you have honed (matte finish) marble. There isn't any product like the paste for a honed surface.

You have to hire a marble maintenance professional or give it a shot yourself (not hard) following the step-by-step instructions in the Removing Etch Marks ebook.

Unfortunately, the only way to stop etching is to avoid contact with acids and harsh cleaners, which is the reason most fabricators and installers will warn against installing a marble kitchen countertop.

Well, there are permanent coatings that can be applied, but it's not a good idea... can make your marble look plastic and often cause more problems than they cure.

So, use coasters, trivets, cutting boards, etc. and be sure to use only products safe for cleaning marble.

Comments for Mr Clean Magic Eraser Marble Countertop Damage

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Mr Clean Magic Eraser Marble
by: Mady

I read your answer and went to purchase the product, but it says "not suitable for Honed surfaces". I said that in my initial question, so now I am confused? please respond. thanks, Mady

Mr Magic clean damage update
by: Ryan

Mady,

Ahhhh... sorry for missing that piece. We get tons of questions and I'm human-I apologize for the mistake.

True, the marble polishing paste is not for honed surfaces. Unfortunately there isn't any product like the paste for a honed surface, so you can either hire a marble maintenance professional to re-hone the area, which will yield the best results (make sure you do your homework when hiring and get someone with plenty of experience)....

Or you can likely get satisfactory results following the step-by-step instructions in the Removing Etch Marks ebook.

This is not a difficult DIY project and far cheaper than a pro, but just so you know a pro should be able to completely eliminate any evidence of the damage.

Of course, you can always try it yourself and hire a pro if you're not able to get the results you want... you won't further damage the marble trying.

Good Luck,
Ryan

Same problem - but on quartz
by: Maureen Walton

Hi! I found this question and was going to ask the same for a quartz countertop. We have dark brown quartz and I used a Mr. Clean magic eraser to clean off some crayon that I couldn't remove otherwise. It left 3 large dull marks which I'm slightly devastated about :( Our new kitchen is only a few months old...

Any way to make these spots shiny again? I would really appreciate the help. Thanks!

Same Problem, but on Cashmere Granite
by: Matt

I came across this while searching for a way to fix a problem caused by Mr. Clean Magic Eraser Bath Scrubber. I have Cashmere Granite Countertops in my bathroom and used the Magic Eraser to clean a mildew line forming around the sink. It now has a stain where I used it, similar to a water mark. Any idea on how I can get that out?

===ANSWER:

Very odd to happen on granite since it is not nearly as sensitive to chemicals as marble, but if indeed there is etching ("water mark" which is not a stain) you'll have to hire a professional to re-finish. There's nothing a DIYer can do in this situation.

Regular countertops??
by: Faith

I have the same problem only my countertops are not real stone...just the regular, cheaper kind...I guess it's laminate. Not sure what to call it, but I used magic eraser to take off pen marks from my 3 year old and it left etch marks. We are renting this house and I really want to fix it so we don't have to tell them...Please HELP. Thanks!!!

These pads are actually abrasives!
by: Bermuda

Hi Guys,
There are no chemicals in this type of cleaning pad, so your surface is not "etched" by them.

They are, however, very fine abrasives. What you are seeing is ultra-fine scratch marks on the surface caused by this abrasion.
You can see how they work here:
http://home.howstuffworks.com/magic-eraser1.htm

The only way to remove the visible marks is to refinish the surface by polishing with an even finer abrasive, which is what the professionals do when they make your countertop.

My advice would be to talk to a stone pro and see if he or she will recommend a suitable marble polishing compound.

Magic Eraser Mishaps
by: Anonymous

I used magic eraser on my bathroom sink and now the finish is off, causing an oily type residue that is almost impossible to clean!

Any advice, or has this happened to anyone with similar results? The sink is a porcelain-type finish, not the 'plastic' type seen in tub/surrounds.

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