Installation Adhesive Stains on White Carrara Marble

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Installation Adhesive Stains on White Carrara Marble

by KF
(Gloucester, MA)

QUESTION:

Hi, honed carrara marble counter just installed... looks great until I noticed greyish rings which are not the irregularity of stone. Builder was told it was from the adhesive that was used to help attach it and should dissapear. Your thoughts?

ANSWER:

Hmmmmm.... "We got glue on your countertops, but it should go away." What the heck? How's it going to "go away?"

What you have is the result of someones's sloppiness or marks from suction cups that are sometimes used to carry and move slabs.

Are there several rings or just a couple and are they all the same size?

Also, you say they are "greyish" which to me means that they are darker than the overall white color of the marble.

Darker = stain. Something has absorbed into the marble.

The suction cups sometimes leave marks, but not usually darker.

Try this: clean the rings with acetone and a soft cloth (won't harm marble). If no luck, then you'll have to use a poultice.

You'll find step-by-step instructions on how to do this in our How To Remove Stains marble maintenance manual.

Hopefully the acetone will work, but if not you'll be able to get them out with the guide.

You may consider the Cleaning Marble Secrets Guide instead though. It includes the "stains" guide along with everything else you'll want and need to know to properly clean and maintain your marble the right way.

Good Luck,
Ryan

P.S. Get all the facts, answers, explanations and simple solutions with step-by-step instructions for any issue, problem or question with our Granite & Marble Maintenance Manuals.

I highly recommend Stone Care Pro Products to maintain all your marble, stone and granite countertops and floors in optimal condition. I've used other good products (Stone Tech, Miracle, MB) but found Stone Care Pro is the most reliable and effective and cheaper too!

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Installation Adhesive Stains on White Carrara Marble

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statuary installation adhesive stains
by: Anonymous

I've been reading through this site and I have the same problem. A new statuary countertop that began showing these stains that are coming up from underneath (wherever the glue was applied). It worsened over the first 3 weeks. Now I'm at the point, where I don't know whether to have it destroyed and re-done with another product or to wait it out to see if it disappears. Our installer says it happens a lot and that it's just water/moisture stains from the glue that will go away over time. Not sure I trust him. I read through some other comments here, but never got an answer as to whether it ended up going away or not. Can anyone help?

===ANSWER:

Glue stains can and do sometimes evaporate away. It can take some time. However, they don't always go away and can be permanent. So, I'd recommend agreeing with your installer to withhold some payment (may be too late in your case...?) until they do recede.

If still present after 3 months and after attempting to remove the stains, I'd consider them permanent.

Good Luck,
Ryan

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same issue
by: Anonymous

i have the same problem. Did your marks go away or did you have to reinstall?

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Granite Adhesive stains
by: Ryan

I wouldn't say it is normal, but it can happen. They can go away, but sometimes if the wrong adhesive is used they do not and replacement is the only option.

Wait a couple or 3 weeks and see. If they spots don't go away, then demand re-install. I wouldn't make any final payment until they go away and you are satisfied.

And don't seal the tops (if needed) until spots are gone.

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granite backsplash stain
by: Anonymous

I just got granite installed and the backsplash has stains where the adhesive was. The company that did it said that it needs to dry. they said the high humidity is the cause of it. It has been raining alot. The said it should go away in a week to 2 weeks. Is this normal?

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Confused About Your Issue
by: Ryan

KF,

I guess I don't understand what or where the problem is.

You say:

"...it is not a residue on top but rather the underneath part that the counter goes on top of(because the marble is white you can see thru?...Was told this is the adhesive to help secure counter to counter top..."

What you are describing does not make sense to me.

What is the "underneath part that the counter goes on top of?

That would be the cabinets. The counter goes on top of the cabinets.

The "adhesive to help secure the counter to counter top.."?????

That sounds like some sort of riddle. I'm sorry, but I'm baffled. The "counter" and "countertop" are the same thing. The entire piece of marble that you had installed is your "countertop."

The "underneath part" to me means the unfinished side of the marble slab that touches the cabinets, is facing the floor and you do not see.

And no you can't see through marble.

What can happen though is that the adhesive can wick through the marble from the bottom until it bleeds through to the top. If that is what has happened there is no remedy except to replace it.

If you'd like to take a picture (actually I'd be curious to see it, please do if you can) you can ask another question via the form and upload the picture from your computer and I'll take another stab at it.

No need to worry too much about waiting a week... really won't change anything or make it more difficult to correct if there is a correctable problem.

If they don't go away, then I'd demand they replace it and not use whatever technique they are using that caused this in the first place.

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Submitted by: Ryan

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KF, I guess I don't understand what or where the problem is. You say: "...it is not a residue on top but rather the underneath part that the counter goes on top of(because the marble is white you can see thru?...Was told this is the adhesive to help secure counter to counter top..." What you are describing does not make sense to me. What is the "underneath part that the counter goes on top of? That would be the cabinets. The counter goes on top of the cabinets. The "adhesive to help secure the counter to counter top.."????? That sounds like some sort of riddle. I'm sorry, but I'm baffled. The "counter" and "countertop" are the same thing. The entire piece of marble that you had installed is your "countertop." The "underneath part" to me means the unfinished side of the marble slab that touches the cabinets, is facing the floor and you do not see. And no you can't see through marble. What can happen though is that the adhesive can wick through the marble from the bottom until it bleeds through to the top. If that is what has happened there is no remedy except to replace it. If you'd like to take a picture (actually I'd be curious to see it, please do if you can) you can ask another question via the form and upload the picture from your computer and I'll take another stab at it. No need to worry too much about waiting a week... really won't change anything or make it more difficult to correct if there is a correctable problem. If they don't go away, then I'd demand they replace it and not use whatever technique they are using that caused this in the first place.

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adhesive stains under carerra counter
by: Anonymous

Hi again
Thanks for your quick response.....the circles are somewhat regular - about 10 inches apart....it is not a residue on top but rather the underneath part that the counter goes on top of(because the marble is white you can see thru?...Was told this is the adhesive to help secure counter to counter top and it will go away in about a week when it dries..so if that is the case and it doesnt what is your suggestion? thank you

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Installation Adhesive Stains on White Carrara Marble

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